The general arrangement locates community rooms, and bookable spaces along the ground floor so that they are highly visible from the outside, and easy to find from the inside. The slow stair leads to GP services located on level one. Level two of the building is given over to administration for the various departments and is arranged as a large open plan office space.
The over-arching principle for the location and design of waiting areas is that they are easily found and located immediately adjacent to individual services with views to the outside. The patient experience should be as pleasant and dignified as possible, from the waiting space to the post consultation experience.